The Executive Series

Insights from Dr Bernard Leong, Head of Digital Services, Singapore Post

Dr Bernard Leong, Head of Digital Services at Singapore Post, discusses Singapore Post’s digital transformation journey.

Digital Strategy Transformation

Faced with declining postal volumes and a rapidly changing consumer landscape, Singapore Post kick-started its digital transformation. This series discusses three key principles driving the organization’s transformation.

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Success in Social Media

As consumers increasingly move into the social space, social media strategy is now a key pillar in effective consumer engagement. This series discusses today’s social media landscape and how to build an effective social media strategy.

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The Art of Going Mobile in Asia Pacific

The consumption of mobile devices has revolutionized the way consumers connect with brands and created many touch-points for brand experiences. This article discusses what being mobile means for Singapore Post and how organizations must focus on customer centricity with a mobile-centered approach.

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